Privacy Policy

1. Who We Are Candace J Co ("we," "us," or "our") is a business setup and support services company operated by Candace Jones, located in Texas. We provide LLC formation, EIN registration, operating agreement drafting, compliance tracking, notary services, and physical business products including planners, journals, and binders. Our website is candacejco.com.

2. Information We Collect We collect information you provide directly to us, including your name, email address, phone number, mailing address, business name, and state of formation when you purchase a service, complete an intake form, or contact us. For EIN registration services, we collect the last four digits of your Social Security Number or ITIN as required by the IRS. For notary services, we may collect government-issued identification information to verify your identity as required by law. We also collect payment information through our payment processor, Wix Payments, which is handled securely and not stored directly by us. We automatically collect certain usage data through cookies and analytics tools including your IP address, browser type, pages visited, and device information.

3. How We Use Your Information We use your information to process and fulfill your orders for both physical and digital products and services, prepare and file LLC formation documents, prepare EIN registration forms, draft operating agreements, provide notary services, send compliance deadline reminders, communicate with you about your order status, send confirmation emails and service updates, improve our website and services, comply with legal obligations, and prevent fraud.

4. How We Share Your Information We do not sell your personal information. We share your information only as necessary to deliver your services, including with the relevant state Secretary of State office for LLC filings, the IRS for EIN registration, our payment processor, our email service provider for communications, and shipping carriers for physical product orders. All third-party service providers are bound by confidentiality obligations.

5. Data Retention We retain your information for as long as necessary to deliver your services, maintain compliance records, and meet our legal obligations. Business formation records are retained for a minimum of seven years.

6. Your Rights You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at info@candacejco.com. Note that we may be required to retain certain records for legal or regulatory purposes.

7. Cookies Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality.

8. Children's Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Security We take reasonable measures to protect your personal information including SSL encryption on all form submissions. However, no method of transmission over the internet is completely secure.

10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us For questions about this Privacy Policy, contact us atinfo@candacejco.com or visit candacejco.com.